Hotels

AI front desk assistant for room bookings

Capture direct booking calls around the clock. Vivik confirms stays, collects guest details, and writes reservations into your PMS — so your team greets guests instead of chasing the phone.

Sound familiar?

• Night-shift and early-morning calls go unanswered or to voicemail.
• Front desk staff juggle check-ins while booking calls pile up.
• OTA dependency grows when direct booking lines aren't staffed.
• International guests expect service in their language.

With Vivik

• ✓24/7 booking coverage without overnight front desk overtime.
• ✓Room nights captured and synced to OPERA, Cloudbeds, Mews, and more.
• ✓Fewer booking errors from manual PMS entry.
• ✓Multilingual guest support on every inbound call.